Taking the Mystery Out of Amazon—for Everyone. Amazon is the number one book retailer in the U.S. and how they operate and why they do what they do should not be a mystery to anyone in your company. We try to pass on as much Amazon knowledge as possible to as many people as possible in your company making everyone Amazon savvy.
Exclusivity.Big River Consulting only works with a few select publishers. This enables us to go much more in-depth in our analysis of your business and developing opportunities for your Amazon growth.
Kaizen – Rapid Continuous Improvement.Since 1992, I have been a student of Kaizen business philosophy. By continually improving processes and investing in long-term customer relationships, new opportunities always arise.
Joyful Persistence.There is no sugar coating it, Amazon can be challenging. By maintaining a joyful persistent attitude even in moments that are frustrating or tense allows us to get the answers and results desired. It also helps keep the people at your publishing house calm, optimistic and moving forward.
Adding Value for Amazon.Lowering the amount of “Contacts” by answering a majority of publishers’ questions, reducing/eliminating friction by explaining processes and giving meaning to situations, improving publisher data to enhance the Amazon consumer shopping experience, these are important wins for both publishers and Amazon.
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