Taking the Mystery Out of Amazon—for Everyone.Amazon sells more books than any retailer in the world. How they operate and why they do what they do should not be a mystery to anyone in your company. We keep up with their changes and try to pass on as much Amazon knowledge as possible to as many people as possible in your company, making everyone Amazon savvy.
Exclusivity and Customization.Big River Consulting carefully considers the number of clients and levels of service we provide. This enables us to apply the right focus and depth of analysis on your business to develop the best growth opportunities.
Rapid Continuous Improvement.Book publishing is both an art and science. Even with the most sophisticated of tools, it involves a lot of teams, touches, and human expertise, ultimately impacting the way the books are sold. With experience building efficient manual and automated processes, we can conduct deep dives with your team to help make changes for the long-term health of your business. By continually improving processes and investing in customer relationships, new opportunities always arise.
Serene, yet Passionate Persistence.There is no sugar coating it, working with Amazon can be challenging. Remaining composed but determined—even in tense moments—helps us to get answers and the right results. It also helps keep your team calm, optimistic, and motivated to act.
Adding Value for Amazon.Lowering the number of “Contacts” by answering most questions, reducing/eliminating friction by explaining processes and providing context to situations, improving publisher data to enhance the consumer shopping experience, and helping to provide meaningful “Voice of the Vendor” feedback, these are important wins for both publishers and Amazon.
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